Hello, thank you for sharing your experience with the Sundome® 6-Person Camping Tent. We’re sorry to hear about the water intrusion you experienced during the storm. While the Sundome® is designed with a WeatherTec™ system featuring inverted seams and a patented floor design to help keep water out, heavy rain or pooling from prolonged storms can sometimes result in water accumulation, particularly if the tent is set up on uneven ground or in areas where water naturally collects. For the best protection against unexpected water, we recommend: Pitching the tent on higher, well-drained ground. Using a ground tarp beneath the tent, making sure it doesn’t extend beyond the tent’s footprint to avoid water running under the floor. Ensuring rain flies are fully secured and taut to direct rain away from the tent’s seams. We appreciate your feedback; it helps us continue to improve the camping experience for our customers. We hope your next adventure with the Sundome® keeps you cozy, dry, and ready for any weather! If you need our assistance, please feel free to contact us through our website https://www.coleman.com/support/contact-us or LiveChat. Our team is available Monday–Friday, 9 AM–5 PM Eastern Time. Thank you, Coleman Consumer Care Team

Hello, Thank you for sharing such a detailed review of your Coleman Sundome® 6-Person Camping Tent. We’re glad to hear it served you well for car camping and that you were able to manage the rain and wind with some adjustments. We appreciate your feedback on the floor material, seam leaks, and ventilation, as it helps us understand how our tents perform in real-world conditions and where improvements can be made. Your notes on setup, portability, and creative solutions like using patches and protective carpet are valuable tips for other campers, and we hope future camping trips bring you even more comfort and enjoyment. If you have any more questions or comments, please reach out to us via https://www.coleman.com/support/contact-us , at 1-800-835-3278 or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! —Coleman Consumer Care

Hello, thank you for taking the time to share your experience. We're very sorry to hear that your Sundome® 6-Person Camping Tent didn’t perform as expected in the rain, especially during a family trip where comfort and reliability matter most. The Sundome® tent is built with our WeatherTec™ system, which includes inverted seams, a welded floor, and a rainfly designed to offer extra protection. However, based on your description dripping from the roof and sides within the first 30 minutes of rain, it sounds like something didn’t go quite right. In some cases, water leakage can happen if the tent or rainfly isn’t fully set up as intended. Here are a few things we recommend double-checking during setup to ensure the best waterproof performance: Rainfly Coverage: Make sure the rainfly is stretched taut and properly secured over the tent. It should fully cover the mesh roof and extend well over the windows and seams to direct water away. Tent Tension: Ensure the tent body is evenly staked out and under tension so water doesn’t pool or sit on the fabric, especially at connection points with the rainfly. Seam Sealing: While the tent has factory-sealed seams, applying seam sealer periodically can help reinforce high-stress areas, especially where the rainfly touches the poles. Ventilation: Leave the ground vent open (if the weather allows) to reduce condensation inside, which can sometimes be mistaken for leaks. That said, it sounds like you took all reasonable steps, including using a waterproofing spray on the second night, and the tent still leaked significantly, particularly from the roof and near the floor. That’s not acceptable performance, and we completely understand your frustration. If you require our assistance, please contact us using our Contact Us form on the following website: https://www.coleman.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! Coleman Consumer Care